FAQ
Frequently Asked Questions
General Question(s)
Adeonsine Tri-Phosphate (ATP) is the universal currency for energy in all cells of the human body. As we age, ATP production slows which can lead to the outward signs of aging. Sagging skin, hair loss, age spots and other skin imperfections which are the hallmark signs of decreased cell activity due to aging. Curatine™ is able to effectively overcome this problem by amplifying cell turnover which will supercharge ATP synthesis and ultimately reverse the aging process leading to firmer and younger skin. Furthermore, High Frequency Facial Treatment tools such as Curatine™ are used and trusted by estheticians around the world!
We offer a 30 days money back guaranteed policy. Not satisfied with your order? No worries! Let us know within 30 days and we will give you a stress-free refund. See more HERE
Since its release, Curatine™ has over 10,000+ happy customers around the globe. In fact, this number is still growing while you are reading this sentence! Apart from that, the technology that Curatine™ uses is widely known and trusted in the skincare industry. With proper usage, we believe that Curatine™ is able to bring the benefits of expensive high frequency facial treatments to you at an affordable and accessible price!
Curatine™ is ideal for people who are interested in:
- REDUCING THEIR WRINKLES & FINE LINES
- ACNE TREATMENT
- TIGHTENING THEIR SKIN
- IMPROVING THEIR SKIN PROFILE
- MAINTAINING THE HEALTH OF THEIR SKIN IN GENERAL
However, for your safety, Curatine™ is not recommended for the following:
- Individuals with a pace maker
- Individuals suffering from Epilepsy
- Individuals who are taking blood thinners
- Pregnant Women
Yes. The FDA has cleared high frequency galvanic machines as safe treatments.
Some of Curatine™ customers noticed a difference in their facial skin only after one treatment (improved skin tone, tightening effect, improvement in the appearance of acne) while others will require more treatments to recognize the full benefits of it. As is true with any holistic, in-home skin rejuvenation system, results are cumulative and can vary by individual skin type and concern. Each treatment builds upon the last. Curatine™ can also greatly maximize the benefits of your current creams, lotions and serums by helping them to absorb much more deeply below the dermis than if you simply use them on a standalone basis. If you have been disappointed by the performance of your existing skin care product line-up, use the device in conjunction with them and notice the difference!
Aftersales Question(s)
For more information regarding shipping, please visit HERE
To track your parcel, please visit HERE
Occasionally, due to a surge in demand for Curatine™ kits, our overseas logistic warehouse is overwhelmed by the number of orders (Especially when it is during/close to festive seasons). Hence, we sincerely apologize to you for any inconveniences caused. However, at the same time, we would always try our best to ensure that the kits are delivered in a safe and swift manner to your doorstep. Thank you for your kind understanding and patience!
We take manufacturing & delivery-related defects in our product very seriously. In any event such issue arises, we seek for your utmost understanding and contact us HERE or email to us at support@curatine.com
Using Curatine®
For usage instructions, you may refer to the manual provided in the kit. For all of our customers, we recommend the following to steps for the best results
- Thoroughly cleanse your skin and gently pat dry. The elimination of dead skin cells is the first step in any effective facial treatment program. To properly prepare the treatment area to take maximum advantage of Curatine™, we would recommend steaming of the area for a few minutes using a facial steamer before proceeding with the treatment (Optional not required)
- Apply your desired skin care product (to avoid over drying the skin, it is recommended that those with acne-prone skin apply desired topical acne cream before treatment with Curatine™).
- Curatine™ comes with 4 interchangeable high frequency electrodes. These delicate glass electrodes will produce a subtle glow when gently touched onto the surface of your skin. We have found both electrode colors to be equally effective in treating all skin care concerns. Select desired electrode attachment that is most suited for the area that you are going to treat and gently insert it into the body of the wand. Plug the wand into power outlet and switch it on.
- Slowly turn the power control dial on the end of the wand unit to the lowest intensity setting. The wand will now begin to quietly "hum" as it begins its high frequency wave action. When touched onto the surface of the skin, the glass electrode, in combination with the high frequency current generated by the system, will produce a very safe, therapeutic neon-orange glow as well as purifying, enriched oxygen molecules with a likeness to the pleasant scent of fresh clean air. It is perfectly normal for the interchangeable electrode to take up to 30 seconds to produce a steady neon glow (Tip: if you are unable to immediately see the subtle "glow", try standing in a darkened room and gently whisk the wand against your skin).
- Maximize the effectiveness of your favorite skin care cream or serum by lightly sweeping the high frequency wand over your skin in a circular or zig-zag motion for about 1-5 minutes depending on area of treatment. Please refrain from keeping the electrode attachement stationary at any particular spot over a long period of time as it may irritate the skin. We highly recommend users to keep the wand moving in a circular motion as mentioned earlier.
- Be sure to use the lowest intensity dial setting during the first few days of initial use. When you no longer feel the intensity of the high frequency current, continue to work at a slightly higher setting. Continue to increase the intensity setting with each treatment until you reach your personal comfort zone. This system is effective even at the lowest intensity setting so it is not necessary to use an extremely high power level to achieve maximum benefits from treatment. The intensity level that you are comfortable with will be dependent upon your skin type and sensitivity. The system should be used in accordance with the included usage guide at all times.
- When not in use, ensure that the Curatine™ wand and glass electrodes are securely stored in a cool and dry place. Keep out of reach of children
You may use Curatine™ as part of your daily skincare routine. However, for optimal results, we recommend using Curatine™ no more than once per day. Total treatment time should not exceed 5 minutes per day for a particular facial area. Treatment of general body area including scalp should not exceed 10 minutes per day. The recommended treatment time will vary depending on your skin type and individual concern(s). More frequent application or applying beyond recommended treatment time will not enhance results and may cause redness. Use Curatine™ according to the usage guidelines for best results. High frequency can be drying especially during the winter months. If you find that your skin gets too dry with treatment, we recommend restricting your treatment to once every 4-5 days and following up with a quality moisturizer.
Yes. Curatine™ can be used on your arms/legs/chest. However, you are advised to remove any metallic objects (i.e jewelry) before proceeding with the treatment.
Curatine™ should not be used while you are wearing any jewelry/braces (stainless steel, metals, nickel etc). It should be removed from any area that the high frequency will be used on(face, nose, earlobes, neck, decollette) for optimal usage & safety.
No. A single Curatine™ kit contains 4 different electrodes that is of the same gas/color type. However, based on our research and survey, we found that both violet & neon gas are equally effective in treating skin issues/improving overall skin condition.
High Frequency treatments may produce a smell that can be likened to fresh crisp air. This is due to the oxygenation that occurs around the glass tube when the argon/neon gas is activated inside. This is completely normal and means the device is working as it should be. However, if it is bringing you discomfort, we would advise lowering down the power of the device or to pause the treatment.
No! The technology used by Curatine™ is FDA approved. With proper usage, it is impossible to get electrocuted. Moreover, Curatine™ produces 10 watts of power at high frequency 50-60Hz waves which is completely painless and yet effective in reducing wrinkles and fine lines over time.
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